CRG provide a wide array of monitoring services including, fire and ancillary alarm and BS 8418 CCTV monitoring, as well as vulnerable and lone worker monitoring and vehicle tracking and monitoring. All CRG monitoring services are an NSI GOLD accredited ARC, NSI GOLD Remote Video Response Centre (RVRC) and Thatcham Approved CAT5/NSI Gold Systems Operating Centre (SOC). The Police, Fire Service and insurance companies acknowledge our services. CRG always attains high standards and understands that although all our clients’ needs may be different, the service levels remain the same. 

Alarm Monitoring.

CRG monitoring not only monitor intruder alarms, fire alarms, panic alarms and lone worker response services, the company also monitor gas detectors, pressure alarm, freezer and boiler temperatures etc. In fact we can monitor virtually any premises or any piece of equipment. CRG monitoring uses the latest in alarm signalling technology including RedCare, DualCom, Emizon and Digital Communicator receiving equipment which offers national monitoring from our NSI Gold Alarm Receiving Centre which operates 24 hours a day, 365 days of the year.

We at CRG understand the importance of choosing a suitable monitoring provider that allows our installers to provide a high quality and reliable service, using the latest technology. Because we understand this, we not only provide a highly effective rapid response but also constantly review and update our monitoring equipment and personnel beyond industry standards.

Remote CCTV Monitoring.

The CRG Remote Video Response Centre (RVRC) can monitor your CCTV 24 hours a day, 365 days a year. We have a wide choice of equipment including Adpro ISDN, Adpro I.P signalling, Dedicated Micros (NetVu Observer), Vigilant (CMSViewer) and Smartel/Camtel. Our services are fully compliant NSI GOLD BS8418 RVRC, with a wide range of detector activated, remote monitored CCTV signalling paths. All these are sensor driven activations for either commercial or private properties.

At CRG you are guaranteed an immediate response from our trained dedicated professional staff. As soon as they detect an intrusion on your premises the CCTV operators manning the RVRC are notified. After viewing the activation, they can then make the best decision on the next course of action. This may vary from an audio warning to deter the intruder to calling our key-holder security response to attend or notify your nominated key-holders. If required, activations on BS 8418 commissioned sites, we can initiate a Police response once we have verified that an intruder is on the premises.

CRG understands the need to provide and respond rapidly to any issues with their equipment to identify problems or criminal activity. All CCTV activations are logged for the use of any criminal investigation and reports are forwarded to you for your records.

All new CCTV sites will be placed on our 7 day soak test. If any problems are identified within this period, the installation team will be informed in order for us to rectify the problem before we accept the site as a live monitored system.

All our CCTV operators are licensed by the Security Industry Authority (SIA).

CRG also provide Lone Worker Monitoring, for more information and to discuss your monitoring requirements and the services you are interested in please contact us on 01432 371027.